Rick Cesari (@cesaridrtv) is a regular guy who did what every businessperson is supposed to do and talks about doing but rarely does. He spotted a trend, turned it into an opportunity and created millions in sales. And now, he’s sharing his stories, insights and experiences in his book, Buy Now: Creative Marketing That Gets Customers to Respond to You and Your Product.
I received a review copy from Rick’s team and also had the opportunity to chat with Rick and ask him a few behind the scenes questions. I found him to be extremely engaging and fun to talk to; he was full of ideas and stories that made it hard to hang up!
How Rick Cesari’s Story Changed Direct Marketing
Rick’s story begins like many of ours. He went to college and got a summer job as a lifeguard. One of the ways he could make extra cash as a lifeguard was to sell suntan lotion. This is where he learned to use a winning formula to make extra money: Present a problem, offer a solution and then explain how his product was better than anything else out on the market today. It wasn’t just a winning formula for selling suntan lotion, it was a winning formula for selling some of the most successful products of the last 30 years.
In the late 1970s, Cesari got involved with real estate. Rick produced real estate seminars that ended up making more money for the real estate gurus than their real estate strategies ever did. And when Ronald Reagan deregulated television in 1982, this changed everything. Before 1982 advertisers could only purchase 8 minutes of advertising an hour. But after deregulation, they could purchase an hour of advertising time! Cesari knew he was on to something. He would use the lessons he learned by selling suntan lotion and real estate to revolutionize direct response marketing.
Buy Now is a terrific combination of real life case studies and lessons in direct response marketing. Just because you have no intention of creating an infomercial doesn’t mean that you have nothing to learn from this book. In fact, the core principles behind each and every example such as SoniCare Toothbrushes or the OxyClean brand has something wonderful to offer for every entrepreneur, business owner or sales and marketing professional.
Take the Time to Test for Increased Profitability
Here is a terrific example from Chapter 14 titled, “The Offer Is King.” If you think that the price level drives the offer, you would be wrong. Selling product is more about the offer than the price. Rick recommends having a variety of different offers to test. “You will always be tempted to test an offer that makes YOU the most money upfront. That’s not smart and it’s not accurate.”
Cesari goes on to share a powerful story of a piece of exercise equipment that was in the $200 price range. Of course they had a payment plan. First they tried three payments of $79. They couldn’t break even. Then they tried six payments of $39 – that did even worse. Finally they did something completely different. They offered a trial payment of $14.95 for the first 30 days. They used the increased call volume to research other price points and actually settled on $700!
As it turned out, when the consumers saw the $200 price tag, they assumed the machine was low quality – and didn’t buy. But once they had it in their home, they were able to justify a much higher price.
Another of my favorite sections is the discussion about why everything is priced at $19.95 and $39.95. Would you believe that this isn’t true – it just seems that way!
After running many tests, Cesari found that consumers see product price in terms of $20 increments; $19.95, $39.95, $49.95 and $59.95. In fact, when tested, consumers see very little difference between $29.95 and $39.95. The same is true at the $49.95 and $59.95 price points. Consumers just didn’t see that much of a difference in price – but you bet your bottom line will. This section alone can change your profitability almost immediately!
Who Should Read This Book
Buy Now is an ideal book for sales and marketing people, business owners and inventors. This is a book you will want to read with pen and paper by your side. My copy already has plenty of dog-eared highlights and underlines. The Cesari Direct website contains a video with a quick introduction to the book by Rick himself.
Cesari’s focus on the basics of tripping customer emotions and focusing on benefits that resonate with customers will inspire you to look at your marketing a whole new way.
From Small Business TrendsRead Buy Now and Get Profit Making Tips From a Direct Response Marketing Master
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One of the biggest reasons we enjoy the weekend is more time with family and friends. We can make our weekends (and weeks) even better by spending more time being social:
This paper exploits the richness and large sample size of the Gallup/Healthways US daily poll to illustrate significant differences in the dynamics of two key measures of subjective well-being: emotions and life evaluations. We find that there is no day-of-week effect for life evaluations, represented here by the Cantril Ladder, but significantly more happiness, enjoyment, and laughter, and significantly less worry, sadness, and anger on weekends (including public holidays) than on weekdays. We then find strong evidence of the importance of the social context, both at work and at home, in explaining the size and likely determinants of the weekend effects for emotions. Weekend effects are twice as large for full-time paid workers as for the rest of the population, and are much smaller for those whose work supervisor is considered a partner rather than a boss and who report trustable and open work environments. A large portion of the weekend effects is explained by differences in the amount of time spent with friends or family between weekends and weekdays (7.1 vs. 5.4 hours). The extra daily social time of 1.7 hours in weekends raises average happiness by about 2%.
Source: "Weekends and Subjective Well-Being" from NBER Working Paper No. 17180
For more on happiness check out Gretchen Rubin's The Happiness Project or Harvard professor Daniel Gilbert's Stumbling on Happiness.
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